Order Certificates Online
Effective Date: From 2025 Onwards

Order Certificates Online (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website: www.ordercertificatesonline.com (the “Site”).

Important Note:
We are not a government agency. We are a private third-party service provider that assists individuals in obtaining birth certificates from official UK government registries. By using our services, you authorise us to act as your agent in preparing and submitting your application to the relevant authority.

1. Information We Collect

We collect personal and technical data, including:

  • Full name, date/place of birth, and parents’ details

  • Contact information (email, address, phone)

  • Government-issued ID and supporting documents

  • Payment details (handled securely via third-party processors)

  • Browser/device/IP info

2. Use of Information

We use your data to:

  • Process your certificate application

  • Submit documentation to the relevant UK authority

  • Contact you with updates or issues

  • Detect and prevent fraud

  • Improve our services

3. Sharing of Information

We only share your data with:

  • UK government departments that issue certificates

  • Secure service partners (e.g., payment processors)

  • Legal entities when required to comply with law

We do not sell or rent your personal data.

4. Data Security

We follow strict security practices but cannot guarantee 100% security of electronic communications or storage.

5. Your Rights (UK GDPR)

You have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Request data portability

  • File a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact: help@ordercertificatesonline.com

6. Children’s Privacy

This service is intended for users aged 18 and above. We do not knowingly collect data from minors without verified consent.

7. Third-Party Links

We are not responsible for the content or practices of third-party sites we may link to.

8. Changes

We may modify this policy. Updates will appear on this page with a new effective date.

9. Contact Us

Order Certificates Online
Email: help@ordercertificatesonline.com
Website: www.ordercertificatesonline.com